Please read these terms and conditions (“Agreement”) carefully: they govern your use of the website www.loveyouall.co.uk (“Website”) and they apply to any purchases made by you, and any sale made by us, of the items described on this Website. If you do not wish to be bound by this Agreement, you must not use the Website or order any items from us.

Love You All Ltd operates this website.

Throughout the platform, the terms “we”, “us” and “our” refer to Love You All Ltd. Love You All Ltd offers its services at www.loveyouall.co.uk, including all the content, features, and additional services to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and conform to be bound by the subsequent terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available at Return Policy & Privacy Policy.

These Terms of Service apply to each web site user, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please carefully read and understand these Terms of Service before accessing or using our website. By accessing or using any section of the website, you conform to be bound by these Terms of Service. If you do not suit all the terms and conditions of this agreement, you ought to not access the platform or use any services. If these Terms of Service are considered a proposal, acceptance is expressly limited to those Terms of Service. Any new features or tools implemented to this store shall be subject to the Terms of Service. You can review the current version of the Terms of Service at any time on this page. We reserve the freedom to vary and replace any section of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to verify this page periodically for modifications. Your continued use or access to this website following any of our updates constitutes acceptance of those changes. Our store is hosted on Shopify. They provide us with the e-commerce platform that allows us to sell our products to you.


By agreeing to those Terms of Service, you confirm that you are a minimum of the age of majority in your state of residence, or that you are the age of majority in your state of residence, and you have given us your consent to permit any of your minor dependents to use this website. You will not use our products for any unlawful or unauthorised purpose, nor may you, within the Service’s utilisation, violate any laws in your jurisdiction (including but not limited to copyright laws). You want not to transmit any viruses or any code of a destructive nature. A breach or violation of any of the Terms will cause an instant termination of your Services.


We reserve the right to refuse service to anyone at any time and for any reason. You understand that your content (not including payment or Credit Card information) could even be transferred unencrypted and involve (a) transmissions over various networks, and (b) changes to evolve and adapt to the technical requirements of connecting networks or devices. Credit Card information is encrypted during transfer over networks. You comply with not reproducing, duplicating, copying, selling, reselling, or exploiting any Service portion. Moreover, you agree not to use the Service or access to the Service or any contact on the online site through which the service is made you available without the express written permission. The headings employed during this agreement are included for convenience only and may not limit or otherwise affect these Terms.


We are not responsible if information made available on this site is not accurate or current. This site’s content is provided for general information only and should not be relied upon or used. Any reliance on the content on this site is at your own risk & responsibility. This site may contain certain historical information. Historical information is not current and is provided for your reference only. We reserve the right to update the contents of this site at any time. We have no obligation to update any information on our site. You agree that it is your responsibility to check for changes to our site.


Prices for our products may vary at any time.

We reserve the right to switch or discontinue the Service (or any part or content thereof) at any time.

We shall not be susceptible to you or any third-party for any modification, price change, suspension, or discontinuance of the Service.


Certain products or services could also be available exclusively online through the web site. These products or services may have limited quantities and are subject to return only consistent with our Return Policy.

We have made every effort to display our products’ colours and pictures that appear at the shop as accurately as possible. We cannot guarantee that your computer monitor’s display of any colour is going to be accurate.

We reserve the right but are not obligated to limit our products’ sales to a person, geographical area, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products that we provide. All descriptions of products or product pricing are subject to vary at any time. We reserve the right to discontinue any product at any time.

We do not warrant that the standard of any products, information, or other material purchased or obtained by you will meet your expectations, or that any errors within the Service are going to be corrected.


We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household, or per order in our sole discretion. These restrictions may include orders placed by or under an equivalent customer account, an equivalent Credit Card, and/or orders that use an identical billing and/or shipping address. Within the event that we make a change to or cancel an order, we may plan to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You comply with providing current, complete, and accurate purchase and account information for all purchases made at our store. You comply with promptly update your account and other information, including your email address and Credit Card numbers, and expiration dates. We will complete your transactions and get in touch with you as required.

For more detail, please review our Return Policy.


We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we offer access to such tools as is” and “as available” with no warranties, representations, or conditions of any kind and with no endorsement. We shall not have any liability whatsoever arising from or concerning your use of optional third-party tools.

Any use of optional tools offered through the platform is entirely at your own risk and discretion. You should make sure that you have read and approved the terms on which these tools are provided by contacting the third-party provider(s).

We can might also provide new services and/or features through the web site (including, the discharge of new tools and resources). Such new features and/or services shall even be subject to these Terms of Service.


Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not liable for examining or evaluating the content or accuracy, and we do not warrant and cannot have any liability or responsibility for any third-party materials or websites.

We are not responsible for any harm or damages associated with the acquisition or use of products, services, resources, content, or other transactions made from any third-party websites. Please review the third-party’s policies and practices carefully and confirm you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


Suppose at our request, you send certain specific submissions (for example, Love You All Ltd entries), or without an invitation from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’). In that case, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to take care of any comments in confidence; (2) to pay compensation for any comments; or (3) to reply to any comments.

We may, but have not any obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s property or these Terms of Service.

You agree that your comments will not violate any third-party rights, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further agree that your words will not contain libellous or otherwise unlawful, abusive, or obscene material or contain any bug or other malware that could in any way affect the operation of the Service or any related website. You will not use a false e-mail address, pretend to be someone aside from yourself, or otherwise mislead us or third-parties on the origin of any comments. You are liable for any comments you create and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


Your private information submission through the shop is governed by our Privacy Policy.


Occasionally, information on our site or within the Service contains typographical errors, inaccuracies, or omissions, which will relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to vary or update information or cancel orders if any information within the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information within the Service or on any related website, including without limitation, pricing information, except as needed by law. No specified update or refresh date applied within the Service or on any related website should be taken to the point that each information within the Service or any related website has been modified or updated.


In addition to other prohibitions as set forth within the Terms of Service, you are prohibited from using the platform or its content:

For any unlawful purpose.

To solicit others to perform or participate in any unlawful acts.

To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances.

To infringe upon or violate our property rights or the property rights of others.

To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate supported gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.

To submit false or misleading information.

To upload or transmit viruses or the other sort of malicious code that will or could also be utilised in any way that will affect the service’s functionality or operation or any related website, other websites, or the web.

To gather or track the private information of others.

To spam, phish, pharm, pretext, spider, crawl, or scrape.

  1. For any obscene or immoral purpose.
  2. To interfere with or circumvent the service’s safety features or any related website, other websites, or the Internet.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.


We do not guarantee, represent or warrant that your use of our service is going to be uninterrupted, timely, secure, or error-free.

We do not warrant that the results obtained from the utilisation of the service are going to be accurate or reliable.

You agree that we may remove the service for indefinite periods or cancel the service at any time.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and every one product delivered to you thru the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, with no representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a specific purpose, durability, title, and non-infringement.

In no case shall Love You All Ltd, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be responsible for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of knowledge, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for the other claim related in any thanks to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a results of the utilisation of the service or any content (or product) posted, transmitted, or otherwise made available via the service, albeit advised of their possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the utmost extent permitted by law in such states or jurisdictions.


You comply with indemnify, defend and hold harmless Love You All Ltd and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party thanks to or arising out of your breach of those Terms of Service or the documents they incorporate by reference or your violation of any law or the rights of a third-party.


Suppose any provision of those Terms of Service is decided to be unlawful, void or unenforceable. In that case, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law. Therefore, the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of the other remaining provisions.


The obligations and liabilities of the parties incurred before the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You will terminate these Terms of Service at any time by notifying us that you do not wish to use our Services or once you cease using our site.

Suppose in our sole judgment you fail, or we suspect that you have been unable to suits any term or provision of those Terms of Service. In that case, we also may terminate this agreement at any time, and you will remain responsible for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).


The failure to exercise or enforce any right or provision of those Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or about The Service constitutes the whole agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any previous versions of the Terms of Service).

Any ambiguities within the interpretation of those Terms of Service shall not be construed against the drafting party.


These Terms of Service and any separate agreements whereby we offer you Services shall be governed by and construed following the laws of the UK.


You are able to navigate through the Website without going through the registration process and have the choice to checkout as a guest.


To place an order, you should select the required item(s) and add to your basket by clicking on the ‘Add to Cart’ link. You can review the selected item(s) at any time by clicking on the ‘Basket’ icon. Once you have completed your shopping, please click on the ‘Proceed to checkout’ link.

You must confirm your delivery address to access the purchase order, which contains a summary of the information related to the item(s) ordered, quantity, price, total and your other details along with the delivery address. It is your responsibility to notify us if any of the information is incorrect. Giving false information may result in the rejection of the order.

Each order constitutes a separate transaction and we are not able to consolidate separate transactions into a single order or delivery. If you would like to order multiple items for delivery at the same time, you must ensure that all of these appear on the same order before you confirm your order.

Your placing of an order is an offer by you to purchase an item and is subject to acceptance by us. Orders shall be accepted at our sole discretion but are normally accepted if the item(s) is/are available, the order reflects current pricing, you are based in a country to which we are currently able to sell/deliver and your credit/debit card is authorised for the transaction.

In the event that an item is out of stock, you will be informed as soon as practically possible. The order relating to the unavailable item will be cancelled and a full refund will be made including any delivery charges. Where your order is for multiple items, the rest of the order will remain valid.


All items are priced in pounds sterling (GBP) and are exclusive of: (i) delivery charges which will be indicated to you during the ordering process and (ii) any customs and import charges applicable to your delivery address.

We reserve the right to modify our prices at any time but any change in price will be communicated to you prior to delivery of the items.

Once you have reviewed your order and provided the required personal details, you will be required to click on ‘Checkout’ to pay by card. Payment by card will be processed through the electronic payment terminal. The website is secured by encryption to protect the confidential details provided for payment. The User’s payment details are transferred directly to the bank, which also operates under the secure encryption.

In the event that payment cannot be made the order will not be processed and will automatically be cancelled. If you have already received any items, you must return those items to us in the same condition that you received them at your own expense. If you fail to do so within 7 days of our cancelling your order, we may arrange for collection of the items at your expense or attempt to take a payment from the provided card details. We reserve the right to charge you for any damage to (or other adverse interference with) any items that are the subject of an order that we cancel in accordance with this section.

All agreements of your offer to purchase goods are entirely subject to their availability. Our acknowledgement of order acceptance via e-mail or web is not a guarantee of delivery. In the event the items you have ordered are not available, you will be contacted, and a full refund offered. If we are only able to fulfil part of your order, payment will be taken for your whole order, then on dispatch a full refund for the unavailable goods will be made.

Payments can be made using any of the methods listed in the payments section. The total amount will be debited from your account when we have accepted your offer to purchase goods from us.


Your offer to purchase an item is accepted by us and a contract of sale between us is formed only on the later of: (a) the receipt by us of cleared funds from you in full payment for the item(s) (including any applicable taxes and delivery costs); and (b) our written confirmation of your order (whether by a dispatch confirmation email or otherwise).

Once the payment has been accepted and items have been dispatched, the order cannot be amended.

We will confirm receipt of your order to the email address you provide at the time of registration. It is recommended that you retain the email or print out the confirmation of the order.


All items will be delivered to the address specified in your order. However, there are some countries to which we are unable to deliver, please check the Delivery page for a list of those countries.

All items will be delivered to the address specified in your order.

Following the shipment of the order from us, you will receive an e-mail specifying the tracking number for your parcel which you can use to track the parcel on the website of our designated courier. The parcel will usually be delivered to you within two to four working days of the e-mail containing the tracking number. In rare and unforeseen circumstances, they package may take slightly longer to arrive.

All risk in the items you order (including risk of loss and/or damage to the items) shall pass to you when they are delivered to the delivery address specified in your order.

You will only own the items once they have been successfully delivered and when we have received cleared payment for them in full. Until that time we will retain title to the items.


If you are not present at the time of delivery, a delivery note will be left inviting you to contact the courier directly in order to arrange re-delivery at a convenient time. If you are not in when a second delivery attempt is made, another note will be left asking you to call to arrange a convenient time for delivery. If you are not in when a third attempt is made, the parcel will be returned to the courier’s warehouse and you will be contacted. We will refund you for the value of the items ordered but not for the delivery charge.

If after five working days following notification of the tracking number, you have not received the parcel or a delivery note, you must contact our Customer Service team on enquiries@loveyouall.co.uk. If the parcel is found, it will be sent to you immediately. In the event that the parcel has been lost, we will refund the total amount of the order including delivery costs.


We take care when dispatching orders but we recommend that when you receive your order, you carefully check the item(s) received. Any problem with the order should be notified to our Customer Service team as soon as possible on enquiries@loveyouall.co.uk.

We request you not to return the faulty product before being contacted by us.


If you purchase items from us then, you have the right to cancel and return your order within 14 days of the date of receipt. If you cancel your order with us, you must return any items to us in the same condition in which you received them. If you return any items, we will not be responsible for any loss or damage to them in transit and we reserve the right to charge you for any such loss or damage. For more detail, please see our Returns Policy.


Once returned, you will be entitled to receive a refund only, which will not include the cost of the original postage and packaging. We are not able to refund items that appear to have been worn, washed, or are not in original condition.

We offer free returns to customer within the UK excluding Channel Islands. For international returns, the cost of delivery will be the responsibility of the sender. We recommend a tracked service and take no responsibility for damage or loss of the package in transit. 


We are continually reviewing the items available on the Website, so specifications or design changes may be made at any time. We shall use reasonable commercial endeavours to keep the website up to date but information and specifications given are for your information only and are subject to change without notice.

We try to ensure that pictures of the items on the website are as accurate as possible, but there are technical limitations and slight variations in colour and texture between the pictures and the items themselves must be expected.

We will endeavour to allow uninterrupted access to the website, but access may be suspended, restricted or terminated at any time.

The Website may include links to other websites or material, which are beyond our control. We are not responsible for access to and content on the Internet, or any site other than the Website.

If we reasonably believe that you have acted inconsistently with this Agreement through your use of the Website, we may take all or any of the following actions: (a) immediate, suspension (temporary) or termination (permanent) withdrawal of your right to use the Website, without notice to you; (b) issue a warning to you; (c) disclose such information to law enforcement authorities as we reasonably feel is necessary; (d) commence legal proceedings against you for reimbursement of all costs resulting from your act; (e) commence further legal action against you; or (f) take any other action we reasonably deem appropriate.


We will use reasonable skill and care in fulfilling any order for an item placed by you which is accepted by us. We warrant that the items shall meet their specification and shall be free from defects in materials and workmanship at the time of delivery. However, we exclude all other representations, warranties, conditions and terms with regard to the Website and our products whether express or implied by statute, common law or otherwise, to the fullest extent permitted by law.

We will take all reasonable care to keep your order secure, but in the absence of our sole negligence we cannot be held liable for any loss you may suffer if a third party obtains unauthorised access to any data (including credit and account details) you provide when accessing or ordering from the Website.

We shall not be liable to you or in breach of this Agreement for delay or failure to perform if the delay or failure is due to a cause beyond our reasonable control (“Event”). We will contact you within five days of any relevant Event in order to discuss possible alternatives for the performance of the Agreement. If the Event lasts for more than thirty days, your order will be deemed to be cancelled and you will receive a full refund.

We shall not be liable to you in connection with this Agreement in contract, tort (including negligence) or otherwise for any loss arising out of any Event or any internet, network or virus problem, or for any loss of profit, revenue, anticipated savings or data (in each case whether direct or indirect), or for any indirect loss.


This Agreement does not affect your statutory rights as a consumer. Any items that you purchase from us should be of satisfactory quality and, if they are not, you are entitled to a replacement or refund.


E-mails to you shall be to the e-mail address you specify to us. It is important that you give us an accurate and valid e-mail address and tell us of any changes to it.

The username and password you choose and set are personal to you and are not transferable. You are responsible for the use of your username and password and maintaining their confidentiality. Any breach or suspected breach of security of a username or password must be notified to us immediately. You will be responsible for all activities that occur under your username and password and for any payments due for items ordered through the Website by anyone using your username and password. We have the right to disable your username and/or password at any time if in our opinion you have failed to comply with this Agreement.

In the event of a forgotten password, you can obtain a new one by clicking on the ‘Lost your password?’ link. You can reset your password through the link sent to you via e-mail.


In exceptional circumstances, we reserve the right to use a verification procedure to prevent fraudulent use of the Website. If required, you will be requested to send us a copy of your ID (e.g., passport) as well as proof of your address for the past 3 months. The order will only be dispatched after we have received and verified these documents.

We reserve the right to cancel an order and carry out a refund in the event of not receiving the documents or non-conformity of the documents.

We reserve the right to define the circumstances in which this additional verification will be required.


You may use the Website for lawful purposes only. You have sole responsibility for any content or data which you upload, post, email or otherwise transmit using the Website. You may not use the Website in any way which we reasonably consider to be abusive or inappropriate.

You must not attempt to interfere with the proper working of the Website and, in particular, you must not attempt to evade security, hack into or otherwise disrupt any part of the Website, or knowingly transmit any data, or send or upload any material that contains viruses or any other harmful programs.

You must not use the Website to transmit, download, upload, view or otherwise use any material which is defamatory or libellous; obscene, offensive, hateful or inflammatory; contains sexually explicit material; promotes violence; promotes discrimination based on race, sex, religion, nationality, disability, sexual orientation or age; infringes any copyright, trade mark or other intellectual property right of any person; is threatening, abusive or invades any person’s privacy; is likely to harass, upset or alarm any other person; is used to impersonate any person, or to misrepresent your identity or affiliation with any person; gives the impression that they emanate from us, if that is not the case; or advocates, promotes or assists any unlawful act such as (without limitation) copyright infringement or computer misuse.


All intellectual property rights (including without limitation copyright) in the material contained in the Website (including without limitation all photographs, videos, audio and all other content on the Website), together with the website design, text and graphics and their selection and arrangement and all software compilations, underlying source code and software belongs to us, our licensors or the providers of such information. All rights in Love You All LTD TM are owned by us. All rights are reserved. None of this material may be reproduced or redistributed without our written permission.

You may not reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website without written permission from us.


We will process your personal data (for example, the personal data you have submitted to us in the registration or ordering process) in accordance with our Privacy Policy.


We want you to be happy with the service we provide, but if you have a complaint about any aspect of our service, please let us know and we will try to resolve your complaint quickly and efficiently. You can contact us on enquiries@loveyouall.co.uk.


If any provision of this Agreement is held to be unlawful, invalid or unenforceable, that provision shall be deemed severed and the validity and enforceability of the remaining provisions of this Agreement shall not be affected.

You can inform us at any time if you no longer require marketing communications to be sent by emailing us at enquiries@loveyouall.co.uk.

A person who is not a party to this Agreement shall have no right under the UK’s Contract (Rights of Third Parties) Act 1999 to enforce any term of this Agreement.


This Agreement (and any non-contractual disputes arising under it) shall be governed by and construed in accordance with English law. Any disputes shall be subject to the exclusive jurisdiction of the English courts, to which both parties submit.


Please note that our privacy policy applies only to the personal information that we collect and we cannot be responsible for personal information that third parties may collect, store and use through their websites. You should always read the privacy policy of each website you visit carefully.


When you use our website, details of the products you are looking to purchase and your email address and other data may be collected as you fill in your details. If you do not complete your order, we may contact you (using the contact details provided) in order to offer our assistance in facilitating your purchase on our website. This is an optional service and you can choose to opt-out from receiving these messages at any time, by following the unlink in the footer of any such communications.


The trade marks, logos and service marks (collectively “trademarks”) displayed on this website are registered trademarks of the Website Owner. Nothing contained on this website should be construed as granting any licence or right to use any trade mark without the prior written permission of the Website Owner.


You can review the current version of the Terms of Service at any time at this page.

At our sole discretion, we reserve the right to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to see our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to those Terms of Service constitutes acceptance of these changes.


Questions about the Terms of Service should be sent to us at enquiries@loveyouall.co.uk.